Frymaster Service Hub

Warranty Policy

Peace of Mind with Every Frymaster Purchase. At Frymaster, we stand behind the quality and reliability of our products. Our warranty program is designed to give you confidence and support throughout your fryer’s lifecycle. On this page, you’ll find detailed information about what’s covered, how to verify your warranty status, and steps to take if service is needed. Whether you're a new customer or a long-time partner, we're here to ensure your equipment performs at its best.

WHAT IS COVERED
This warranty covers all defects in workmanship and material in all commercial cooking appliances and computer/controller
equipment manufactured by Frymaster and sold within the domestic United States, except as excluded below.
 

WHO IS COVERED
This warranty covers only the original purchaser of Frymaster or DEAN commercial cooking appliances and computer/controller
equipment. This warranty is not transferable. You must have your original sales receipt for warranty coverage.
 

WHAT WE WILL DO
We will repair or replace the defective appliance, component or part. Such repair or replacement will be at the expense of Frymaster
except that travel over 100 miles or two hours, overtime and holiday charges will be at the expense of the purchaser.
 

REPLACEMENT PARTS

HOW TO GET SERVICE
Contact our Factory Authorized Servicer to obtain warranty service. To find the name and location of the nearest FAS call your
dealer, or call the Frymaster Service Hotline, 1-800-551-8633. You can also go to the Frymaster website, www.frymaster.com, click
on Service, click on Locator, key in zip code and it will give you the FAS for that zip code. When calling for service, please furnish the
model number, serial number, series code number, voltage of your appliance, and a description of the problem. You must keep your
sales receipt for proof of your date of purchase.

WHAT THIS WARRANTY DOES NOT COVER
THE WARRANTIES PROVIDED BY FRYMASTER, LLC DO NOT APPLY IN THE FOLLOWING INSTANCES:

GENERAL EXCLUSIONS
Warranty protection is only offered for fryers installed in accordance with the procedures described in the Frymaster or DEAN Service
and Owner’s Manual.


There are no implied warranties of merchantability of fitness for any particular use or purpose. This warranty is the only and complete
statement with respect to warranties of your commercial cooking appliances and computer/controller equipment manufactured by
Frymaster. There are no other documents or oral statements for which Frymaster will be responsible.

 

FIND YOUR FIT
find-your-fit
FIND YOUR

FIT

Choosing the right fryer doesn't have to be complicated. Our Find Your Fit tool walks you through three simple questions—What are you frying? How much are you frying? And how do you manage your oil? Based on your answers, we'll recommend a curated selection of Good, Better, and Best fryer options tailored to your operation's unique needs. It's a fast, easy way to get expert guidance and find the perfect fit for your kitchen.

Question One

Option One

Low sediment foods produce minimal debris when fried, helping extend oil life. These typically include non-breaded or frozen items like French fries, hash browns, and onion rings.

Option Two

Medium sediment foods release a moderate amount of particles due to light breading or coatings. Examples include chicken tenders, mozzarella sticks, and tempura vegetables.

Option Three

High sediment foods generate heavy debris from batters or breading, requiring frequent filtration. Examples include battered chicken, catfish, and hush puppies.

Question Two

Option One

Low sediment foods produce minimal debris when fried, helping extend oil life. These typically include non-breaded or frozen items like French fries, hash browns, and onion rings.

Option Two

Medium sediment foods release a moderate amount of particles due to light breading or coatings. Examples include chicken tenders, mozzarella sticks, and tempura vegetables.

Option Three

High sediment foods generate heavy debris from batters or breading, requiring frequent filtration. Examples include battered chicken, catfish, and hush puppies.

Question Three

Option One

Low sediment foods produce minimal debris when fried, helping extend oil life. These typically include non-breaded or frozen items like French fries, hash browns, and onion rings.

Option Two

Medium sediment foods release a moderate amount of particles due to light breading or coatings. Examples include chicken tenders, mozzarella sticks, and tempura vegetables.

Option Three

High sediment foods generate heavy debris from batters or breading, requiring frequent filtration. Examples include battered chicken, catfish, and hush puppies.

Question Four

Option One

Low sediment foods produce minimal debris when fried, helping extend oil life. These typically include non-breaded or frozen items like French fries, hash browns, and onion rings.

Option Two

Medium sediment foods release a moderate amount of particles due to light breading or coatings. Examples include chicken tenders, mozzarella sticks, and tempura vegetables.

Option Three

High sediment foods generate heavy debris from batters or breading, requiring frequent filtration. Examples include battered chicken, catfish, and hush puppies.

Question Five

Option One

Low sediment foods produce minimal debris when fried, helping extend oil life. These typically include non-breaded or frozen items like French fries, hash browns, and onion rings.

Option Two

Medium sediment foods release a moderate amount of particles due to light breading or coatings. Examples include chicken tenders, mozzarella sticks, and tempura vegetables.

Option Three

High sediment foods generate heavy debris from batters or breading, requiring frequent filtration. Examples include battered chicken, catfish, and hush puppies.

A Perfect Fit!

Good
Good
Model FQG30
30-lb. FilterQuick Series Gas Fryer
Better
Better
Model FQG30
30-lb. FilterQuick Series Gas Fryer
Best
Best
Model FQG30
30-lb. FilterQuick Series Gas Fryer

Connect With an Expert

Ready to move forward? Fill out the form below to connect with your local Frymaster Sales Representative. They'll answer any questions you have and guide you through the next steps to place your order.

Thank You!

Your inquiry has been received. A Frymaster Sales Representative in your area will reach out shortly to answer your questions and help you complete your order. We appreciate your interest and look forward to assisting you!

Good
Good
Model FQG30
30-lb. FilterQuick Series Gas Fryer
Better
Better
Model FQG30
30-lb. FilterQuick Series Gas Fryer
Best
Best
Model FQG30
30-lb. FilterQuick Series Gas Fryer