Frymaster Service Hub

Troubleshooting Made Easy

Before reaching out to our technical service team, try resolving issues on your own with our guided troubleshooting resources. By identifying and fixing common problems independently, you can reduce downtime, boost productivity, and keep your operations running smoothly.

Step 1: Have you consulted our Installation & Operations manual? When a problem arises, your Installation and Operations manual is a valuable first step. Each manual includes a dedicated troubleshooting section designed to help you quickly identify and resolve common issues—saving time and potentially avoiding the need for technical support. Click here to find the manual for your fryer.

Step 2: Have you checked these basics first? These quick checks often resolve common issues and can save you time.

Step 3: Review Troubleshooting Videos.  Visual guides can be incredibly helpful when diagnosing and resolving issues. Check out our troubleshooting videos for step-by-step demonstrations on common problems and fixes. These videos often show exactly what to look for and how to correct it—saving you time and reducing downtime.  Watch troubleshooting videos here. 

Step 4: Contact Technical Service. If you’ve reviewed the Installation & Operations manual and watched the troubleshooting videos but are still experiencing issues, it’s time to reach out to our technical service team. Our experts are here to help resolve complex problems and get you back up and running as quickly as possible.  Email fryservice@frymaster.com or call the Frymaster HOTLINE: 1-800-551-8633.

Before You Call Technical Service: What to Have Ready

To help our technical service team assist you as efficiently as possible, please have the following information ready when you call:

 

FIND YOUR FIT
find-your-fit
FIND YOUR

FIT

Choosing the right fryer doesn't have to be complicated. Our Find Your Fit tool walks you through three simple questions—What are you frying? How much are you frying? And how do you manage your oil? Based on your answers, we'll recommend a curated selection of Good, Better, and Best fryer options tailored to your operation's unique needs. It's a fast, easy way to get expert guidance and find the perfect fit for your kitchen.

Question One

Option One

Low sediment foods produce minimal debris when fried, helping extend oil life. These typically include non-breaded or frozen items like French fries, hash browns, and onion rings.

Option Two

Medium sediment foods release a moderate amount of particles due to light breading or coatings. Examples include chicken tenders, mozzarella sticks, and tempura vegetables.

Option Three

High sediment foods generate heavy debris from batters or breading, requiring frequent filtration. Examples include battered chicken, catfish, and hush puppies.

Question Two

Option One

Low sediment foods produce minimal debris when fried, helping extend oil life. These typically include non-breaded or frozen items like French fries, hash browns, and onion rings.

Option Two

Medium sediment foods release a moderate amount of particles due to light breading or coatings. Examples include chicken tenders, mozzarella sticks, and tempura vegetables.

Option Three

High sediment foods generate heavy debris from batters or breading, requiring frequent filtration. Examples include battered chicken, catfish, and hush puppies.

Question Three

Option One

Low sediment foods produce minimal debris when fried, helping extend oil life. These typically include non-breaded or frozen items like French fries, hash browns, and onion rings.

Option Two

Medium sediment foods release a moderate amount of particles due to light breading or coatings. Examples include chicken tenders, mozzarella sticks, and tempura vegetables.

Option Three

High sediment foods generate heavy debris from batters or breading, requiring frequent filtration. Examples include battered chicken, catfish, and hush puppies.

Question Four

Option One

Low sediment foods produce minimal debris when fried, helping extend oil life. These typically include non-breaded or frozen items like French fries, hash browns, and onion rings.

Option Two

Medium sediment foods release a moderate amount of particles due to light breading or coatings. Examples include chicken tenders, mozzarella sticks, and tempura vegetables.

Option Three

High sediment foods generate heavy debris from batters or breading, requiring frequent filtration. Examples include battered chicken, catfish, and hush puppies.

Question Five

Option One

Low sediment foods produce minimal debris when fried, helping extend oil life. These typically include non-breaded or frozen items like French fries, hash browns, and onion rings.

Option Two

Medium sediment foods release a moderate amount of particles due to light breading or coatings. Examples include chicken tenders, mozzarella sticks, and tempura vegetables.

Option Three

High sediment foods generate heavy debris from batters or breading, requiring frequent filtration. Examples include battered chicken, catfish, and hush puppies.

A Perfect Fit!

Good
Good
Model FQG30
30-lb. FilterQuick Series Gas Fryer
Better
Better
Model FQG30
30-lb. FilterQuick Series Gas Fryer
Best
Best
Model FQG30
30-lb. FilterQuick Series Gas Fryer

Connect With an Expert

Ready to move forward? Fill out the form below to connect with your local Frymaster Sales Representative. They'll answer any questions you have and guide you through the next steps to place your order.

Thank You!

Your inquiry has been received. A Frymaster Sales Representative in your area will reach out shortly to answer your questions and help you complete your order. We appreciate your interest and look forward to assisting you!

Good
Good
Model FQG30
30-lb. FilterQuick Series Gas Fryer
Better
Better
Model FQG30
30-lb. FilterQuick Series Gas Fryer
Best
Best
Model FQG30
30-lb. FilterQuick Series Gas Fryer